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Case study
Nishesh Jaiswal
Nishesh Jaiswal@nisheshjaiswal · 2023 – Present

Rebuilt Handelsbanken's ancient digital banking from the ground up 🏦 Customers were leaving for high-street banks because the digital offering was abysmal. I changed that — retention up 70%, online-banking rating up 100%.

How i brought about not only a visual change but a functionality change as well in HB ancient banking system

A lot of customers were switching to different high street banks just because our digital offering was abyssmal. I CHANGED that.

Company: HandelsbankenRole: Product designerTimeline: 6 months for accounts overview, 4 months for template management, 3 months for card controlsTeam: 5 PMs, 10 devs, 2 user researchers, 8 QAs and morePlatform: Web & Mobile appCompany size: 5,000+
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The web app is under NDA

This work is protected by an NDA, so I can't post the screens here — but I'm more than happy to walk you through the web app over a call :)

Set up a call
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